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Installation Issues

Common install problems on Windows and macOS.

Before install

Windows

  • Windows 7 SP1+ (Windows 10/11 recommended)
  • 4 GB+ RAM, 2 GB+ free disk
  • .NET Framework 4.7.2+ and VC++ 2015–2022
  • Administrator rights for setup

Download

  • GitHub Releases only
  • Verify SHA256 if provided
  • Temporarily allow the installer in antivirus

Permission denied

  1. Right-click installer → Run as administrator
  2. Approve UAC prompt
  3. Or grant write access to the target folder

Installer does nothing

  • Install pending Windows updates
  • Repair .NET / VC++ redistributables
  • Re-download the latest package
  • Ensure Windows Installer service is running

Install hangs or fails mid-way

  • Wait 5–10 minutes; check disk space
  • Disable other installers
  • Retry after reboot

After install: won’t open

  • See Installation guide
  • macOS: xattr -d com.apple.quarantine on the app bundle
  • Check logs under user data / AppData

Antivirus blocks the app

  • Add install dir and executable to exclusions
  • Report false positive to your AV vendor

macOS Gatekeeper

bash
xattr -d com.apple.quarantine "/Applications/VirtualBrowser.app"

Still failing?

Common issues · GitHub Issues

Include OS build, installer version, and screenshots of the error.